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  2. HP 4 year Basic Shared Service Plan Hardware Support w/DMR for HP Latex 2700W Plus (In Warranty)

HP 4 year Basic Shared Service Plan Hardware Support w/DMR for HP Latex 2700W Plus (In Warranty)

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Términos y condiciones
Garantía de devolución de 30 días
Envío: 2-3 días laborales

Product Overview
  • U56XFE
  • Care Pack
  • Fixed CP standalone
  • DIEN
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HP 4 year Basic Shared Service Plan Hardware Support w/DMR for HP Latex 2700W Plus (In Warranty) - U56XFE

Basic - Shared Support Service provides remote assistance and limited onsite support for your covered HP hardware and software, helping you to improve production uptime. You must have a minimum of two Technicians Certified on Level 2 Operator training. Level 2 Operator training will train your staff in the technical knowledge required to handle many of your support needs.

HP 4 year Basic Shared Service Plan Hardware Support w/DMR for HP Latex 2700W Plus (In Warranty)

Shared Support

Reduce downtime by self-diagnosing, troubleshooting and repairing some issues without waiting for HP.

Remote diagnostics

When a problem occurs, an HP-authorized support agent will perform remote troubleshooting to diagnose the issue and, if possible, solve it immediately.

Limited onsite support

If the issue cannot be resolved by your certified technician, an HP-authorized representative will provide up to two on-site support visits a year on covered hardware products to return them to operating condition.

Defective media retention (DMR)

DMR allows you to retain defective or broken disk drives after the replacement has been installed. This feature allows you to securely dispose of the drive according to your company's security regulations.

Product Number U56XFE
Material Type For Item DIEN
Product Type Care Pack
Product Classification Flag Fixed CP standalone
HP Care Pack Support Terms & Conditions
HP Care Pack Support Terms and Conditions for consumers and non-consumers
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HP Care Pack Support Terms & Conditions
HP Commercial Care Pack Terms & Conditions (US)
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HP Basic Shared Service Plan Hardware Support with Defective Media Retention
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HP Services Promise | Care Packs
The HP Services Promise allows you to receive a 100% rebate on eligible, unused personal systems Care Pack Services
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HP Services Promise Redemption Form
HP Care Packs Promise | Receive a rebate for the lesser of the list price at the time of purchase of the Care Pack or the invoiced price of your eligible Care Pack, for purchases from a wide range of dates, when you have not received service on your product throughout the service coverage period. Eligible Care Pack SKUs are listed to the left.
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US Quick Reference Card - Care Pack, part of HP Care
Contact information for Care Packs
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Care Pack Central 2.0 Training Guide
Learn about the improved Care Pack Central tool
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